FAQ

Frequently Asked Questions

Orders & Shipping

  • doTERRA products: 3–5 business days
  • VYRA products: 10–14 business days

Please note: Shipping times may vary slightly depending on your location.

Currently, VYRA Naturals and doTERRA work with different fulfillment centers, which means shipping times may vary.

Our ambition is to streamline this and combine shipping in the future, but for now this is the best available option.

  • With a VYRA account
    Simply log in to your account to view your order history and find your order number.

  • Without an account
    No worries! You’ll automatically receive an email with a tracking link after your purchase to follow your package.

Track your order anytime via: vyranaturals.com/apps/parcelpanel.

Can’t find your tracking link? Just reach out via chat or email at info@vyranaturals.com

We’re happy to help!

Returns


If you would like to return an item, you must contact us within 30 days of delivery of your item to request a return shipping label. You can review our full return policy here.

Let us know if you have any questions!


We aim to respond to all requests in 24 hours, so you get the fastest possible solution. If a refund is needed, it will typically be processed within 10–14 business days.

Support & Contact

  • Live Chat – the fastest way to get help

Our team is here to help!

Simply email us at tree@vyranaturals.com, and our team will outline the possibilities and guide you through the next steps.

This way, we can start this exciting new journey together and help you grow as a doTERRA Wellness Advocate.


For all official disclaimers, safety notes, and extended product details, please visit the doTERRA website. Go to the Shop section, search your product and you’ll find the full description and official information there.

doTERRA Account link VYRA